Refund and Returns Policy

Refund & Return Policy

SUDARSHANMART is operated by SUDERSHAN FASHION LTD, #13-12070 76 Avenue, Surrey, BC V3W 5Z2, Canada. Thank you for shopping with us. We value your trust and strive to provide high-quality products and excellent customer service. Please read our refund and return policy carefully.

Returns

We accept returns within 30 days of receiving your order. To be eligible for a return, the item must:

  • Be unused and in its original condition.
  • Include all original tags, packaging, and accessories.
  • Not be damaged, washed, or altered in any way.

Items that do not meet these conditions may not qualify for a refund or exchange.

Non-Returnable Items

The following items are not eligible for return or refund:

  • Gift cards
  • Personalized or customized products
  • Clearance or final sale items
  • Products damaged due to misuse or improper handling

Refund Process

Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.

If approved:

  • Refunds will be processed to the original payment method.
  • Please allow 5–10 business days for the amount to reflect in your account, depending on your bank or payment provider.

Exchange Policy

We only replace items if they are defective, damaged, or if the wrong item was delivered. If you need an exchange, please contact our customer support team with your order details.

Order Cancellation

Orders can be canceled before they are shipped. Once an order has been dispatched, cancellation requests may not be accepted.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery and provide photographs of the product and packaging. We will arrange a replacement or refund as applicable.

Shipping Charges

  • Shipping charges are non-refundable unless the return is due to our error.
  • Customers are responsible for return shipping costs unless otherwise stated.

Contact Us

If you have any questions regarding our Refund Policy, please contact us:

Email: sudershanfashion@gmail.com

Phone: +1 778-953-4000 (Canada) or +91 90414-11013 (India)

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM Pacific Time

Address: SUDERSHAN FASHION LTD, #13-12070 76 Avenue, Surrey, BC V3W 5Z2, Canada